Agenda


TIME TOPIC PRESENTER LOCATION
.

7:00 PM
9:00 PM
Cocktail Reception Paris Hotel | Bordeaux Room


TIME TOPIC PRESENTER LOCATION
.

7:30 AM
8:30 AM
Breakfast / Product Fair Breakfast: Bordeaux Room/ Expo: Versailles II
.

8:30 AM
8:45 AM
Welcome Jim Doane / Bettina Friedman Versailles II
.

8:45 AM
9:00 AM
Opening Remarks Mitesh Gala Versailles II
.

9:00 AM
10:00 AM
Keynote: Lessons in Leadership, Time Management, and Customer Service Lee Cockerell Versailles II
.

10:00 AM
10:30 AM
Zip Checklist Mital Rawal Versailles II
.

10:30 AM
10:45 AM
Break / Product Fair Versailles II
.

10:45 AM
11:15 PM
What’s New with eRestaurant – Part 2 Gurminder Pal Dhamija / Jonnathan Perez Versailles II
.

11:15 AM
11:45 AM
Zip Clock Adam Yee Versailles II
.

11:45 AM
1:00 PM
Lunch/Product Fair Lunch: Bordeaux Room, Expo: Versailles II
.

1:00 PM
1:30 PM
Creating Value with Technology Initiatives Lee Cockerell Versailles II
.

1:30 PM
2:00 PM
What’s New with eRestaurant – Part 2 Gurminder Pal Dhamija Versailles II
.

2:00 PM
2:30 PM
McDonald’s: Large Scale eRestaurant Implementation Kathy Froehlich Versailles II
.

2:30 PM
2:45 PM
Break / Product Fair Versailles II
.

2:45 PM
3:15 PM
Zip Schedules Neal Eisler Versailles II
.

3:15 PM
3:45 PM
Peet’s Coffee & Tea: From Conception to Pilot in 90 Days Jay Georgiana Versailles II
.

3:45 PM
4:15 PM
Smarter Kitchen Gurminder Dhamija Versailles II
.

4:15 PM
4:45 PM
Roundtable: Mobile App Development Strategies / 3 Year Horizon Planning Wesley Loh & Jim Doane Group A: Versailles II/ Group B: Bordeaux Room
.

4:45 PM
5:30 PM
Closing Remarks / Product Fair Jim Doane / Bettina Friedman Versailles II


TIME TOPIC PRESENTER LOCATION
.

7:30 AM
8:30 AM
Breakfast Breakfast: Bordeaux Room/ Expo: Versailles II
.

8:30 AM
8:45 AM
Opening Remarks Jim Doane / Bettina Friedman Versailles II
.

8:45 AM
9:15 AM
Keynote: Guest Experience – Balancing investments in technology that enable guest loyalty, service, payment, and productivity. Ram Krishnan Versailles II
.

9:15 AM
9:45 AM
The Open POS Project Mitesh Gala Versailles II
.

9:45 AM
10:15 AM
Pizza Hut Asia: Social CRM and Digital Transformation Ravel Lai Versailles II
.

10:15 AM
10:45 AM
Generation Focus Group Jim Doane / Bettina Friedman Versailles II
.

10:45 AM
11:00 AM
Closing Remarks / Product Fair Jim Doane / Bettina Friedman Versailles II